The entire Androïde team is proud to collaborate with the City of Shawinigan to actively contribute to the realization of its vision for a smart city.
Over the past few years, Androïde has worked closely with the City of Shawinigan and Avaya to progressively modernize the infrastructure needed to revitalize the region’s economy, and also support future technology initiatives.
Download the case study below for details about the objectives of this initiative, the steps involved in the implementation of this project, and the benefits arising from these new infrastructures that could also apply to your organization.Download this Case Study
It’s with joy and great joy that Androïde received the title of Fortinet Growth Partner of the Year for Eastern Canada.
This title is awarded to Androïde in recognition of the technical excellence demonstrated by his team in the implementation and support of Fortinet’s high-performance security solutions as well as its exceptional contribution to the rapid growth of adoption of solutions Fortinet in Eastern Canada.
At a time where managers from organizations of all sizes feel more and more concerned with the management of various risks related to information security, Androïde ensure their peace of mind by taking charge of the implementation and management of the necessary measures required to provide the level of protection adapted to each organization’s reality.
Fortinet, a world-class manufacturer specializing in integrated high-performance security solutions, is recognized as the leader in Unified Threat Management for the 7th consecutive year as part of Gartner‘s Magic Quadrant for Unified Threat Management.
Quebec, June 1, 2016 – The IT services and solution provider Androïde takes over Dectronique Informatique’s activities, a business located in the Québec Metro High Tech Park. Already serving many clients in and around Québec, Androïde consolidates its presence in this region and is proud to serve the loyal customers of Dectronique Informatique, whose president leaves for a well deserved retirement.
The latter, Jean-Marc Ferland, wanted to find a buyer who could meet the expectations of its customers with competence and professionalism. “The recognized expertise and reputation of Androïde allow me to retire with peace of mind,” says the businessman. In addition, Dectronique Informatique’s staff joined Androïde’s team to ensure continuity of existing services.
Martin Milliard, Androïde’s CEO, is proud that Mr. Ferland selected Androïde to continue his business operations. “It’s a real honor for us to pursue Dectronique Informatique’s activities and will take great care to offer an excellent quality of service to its customers” adds Mr. Milliard. Existing customers will benefit from a range of enhanced solutions in the fields of productivity, unified communications and information security.
Renovation work has already been initiated in the offices previously occupied by Dectronique Informatique in order to support anticipated growth for the coming months.
Celebrating its 30th anniversary this year, Androïde actively serves over 1,300 organizations of all sizes by providing advisory services and a high level of expertise in IT infrastructure, application management and systems integration. With offices located in Trois-Rivières, Québec and Brossard, Androïde stands out for its approach based on the alignment of technologies according to its clients’ business objectives, as well as its service desk based on the best industry practices.
Androïde’s specialists realize annually over 9000 interventions and collectively hold over 125 professional certifications, providing the company a privileged relationship with several major players in the industry as evidenced by its status as Avaya Gold Partner, Fortinet Gold Partner and Microsoft Partner Silver Small and Midmarket Cloud Solutions.
Androïde is proud to announce the obtention of the HDI Team Certified Award by its service desk. HDI is a global association of more than 150 000 professionals with the goal of improving customer experience through the development of the help desk industry.
“This award serves to emphasize our personal commitment and the importance we place on providing superior service.” added Martin Milliard, CEO at Androïde. “We are particularly proud to be the first organization in Quebec to receive the HDI Team Certified Award in 2016.” says Jean-François Houde, Service Desk Director.
To earn this award, HDI requires that at least 80% of a service desk’s staff complete a rigorous certification process leading to the granting of an HDI professional title. These certifications demonstrate specialized skills for different roles in the field of technical support, as well as the adoption of best practices recognized by the industry.
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